Mon - Fri 8:30 - 5:00 | Sat - Sun Closed

579 County Line Rd Unit C Palmer Lake, CO 80133

Mercedes-Benz Repair & Service in Colorado Springs

Expert Care For Your Mercedes Benz in Colorado Springs

Maintenance, repairs, diagnostics, and performance tuned to factory standards.

With over 50 years of combined experience, our technicians use specialized Mercedes-Benz diagnostic tools and factory-guided techniques to ensure your vehicle remains the “Best or Nothing.” We provide the technical mastery and concierge-level service required to maintain the luxury, safety, and performance of the Silver Star.

Mercedes-Benz vehicles are the global benchmark for automotive luxury and safety innovation. From the advanced BlueDirect engines and smooth 9G-TRONIC transmissions to the sophisticated MBUX infotainment and AIRMATIC suspension systems, every Mercedes-Benz is a complex network of high-performance systems. Caring for these vehicles requires a specialist who respects the craftsmanship behind the badge.

Mercedes-Benz Warning Signs You Should Never Ignore

Your Mercedes-Benz is designed to monitor its own health through the ASSYST PLUS system. If you notice any of the following symptoms, schedule service immediately:

Check engine light or “Visit Workshop” messages

Hydraulic or air suspension sagging (vehicle sitting low)

Unusual transmission hesitation or rough shifting

Oil leaks or a “low oil level” warning on the dash

Squeaking or grinding during braking

Excessive vibration through the steering wheel or seat

Dimming headlights or electrical “ghosts” in the cabin

Our Mercedes-Benz Repair Services

Our services are performed by technicians experienced with the entire Mercedes-Benz lineup, including the C, E, and S-Class sedans, the versatile GLE and GLS SUVs, and high-performance AMG models.

01.
Factory Maintenance & Scheduled Service

Service A and Service B factory-required maintenance

Oil and filter service using Mercedes-Benz approved synthetic fluids

AdBlue refills for BlueTEC diesel models

02.
Diagnostics & Technical Repair

Check engine light and complex electrical diagnostics

Computerized module programming and software updates

Drivability and fuel injection system analysis

03.
Engine &
Drivetrain

Engine mechanical repair and timing chain service

7G-TRONIC and 9G-TRONIC transmission fluid exchange

4MATIC all-wheel-drive system maintenance

04.
Brakes, Wheels &
Suspension

Precision brake service (Mercedes-Benz spec pads and rotors)

AIRMATIC and ABC (Active Body Control) suspension repair

Four-wheel computerized alignments

05.
HVAC, Comfort & Interior Systems

Dual-zone and Tri-zone climate control repair

Cabin air filters and charcoal filter replacement

Power seat, window, and “Soft-Close” door motor repairs

06.
Performance &
Upgrades

AMG performance maintenance and specialized service

Exhaust system repairs and upgrades

Suspension tuning for improved handling

07.
Pre-Purchase Inspections & Valuations

Comprehensive 150-point mechanical and electronic evaluations

Detailed digital reports including paint depth and computer scans

Review of service records and upcoming maintenance needs

Why Drivers Trust
Big Mission Automotive

A superior service experience built on expertise, integrity, and convenience.

Highly-Trained Technicians
Over 50 years combined experience
2 Year / 24k Mile In-Shop Warranty
3 Year / 36k Mile Nationwide Warranty
Loaner Vehicles
Shuttle Service

Rated 5-Stars by Hundreds of Drivers

Posted on Google Google
Tom Vorpahl profile picture
Tom Vorpahl
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service and reasonable
Posted on Google Google
Rick & Kim Hollm profile picture
Rick & Kim Hollm
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service & warranty, and they backup their work, provide quick service & scheduling and loaner cars during service. Always friendly, competent, honest service. You can’t ask for more.
Posted on Google Google
Art A profile picture
Art A
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I can't say enough good things about Big Mission Automotive. I wish every shop, dealer or otherwise operated like this. These guys know their stuff. They don't just rely on codes. This is old school mechanics in a very positive way. Steve is super friendly and knowledgeable. The staff themselves do great work. They give you options and explain in detail what service your vehicle needs or may need. They give you options. This is the first independent shop I know of that offers you a ride or even a loaner for the day. Just fantastic service. I feel very fortunate to have them so close to the house. They definitely have my business for my Porsche.
Posted on Google Google
jack kennedyjr profile picture
jack kennedyjr
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The service is excellent. Steve, Jason and the crew of technicians know how to perform. Have used them for all my Mercedes. Thanks
Posted on Google Google
B profile picture
B
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Big Mission Automotive is amazing. I am so happy to have found them. The service was superb. I’ve got my new automotive forever shop. Thanks.
Posted on Google Google
Scott Fischer profile picture
Scott Fischer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great shop. Great people. Great service. If you've been looking for an honest mechanic who will shoot you straight and treat your vehicle like their own, look no further. Five stars. Will be back!
Posted on Google Google
Doug Bishop profile picture
Doug Bishop
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always professional. Quick and easy drop off and pick up. Great to get a loaner. They communicate well the details of the diagnosis and repair.
Posted on Google Google
Lorrie Kresge profile picture
Lorrie Kresge
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
So glad that I gave Big Mission Auto a chance with my 80,000 mile check on my Audi Q5. They were efficient, offered to take me back home, and also resolved the yellow engine light on my dash. Great communication all day and a fair price for their services. Don’t get out of there without sampling some custom coffee from their commercial quality machine. I’m so glad to have found a local business to care for my car.
Posted on Google Google
Kurt Coey profile picture
Kurt Coey
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
New to the area and was looking for a trustworthy local shop. Found them to be honest, helpful and very accommodating. I certainly plan on continuing to take both our vehicles here for future service.
Posted on Google Google
Luke profile picture
Luke
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Everyone is friendly, professional and respectful. The time allowed for the service was good and the pricing is fair.

FREQUENTLY ASKED QUESTIONS

01.
What Is The Difference Between Service A And Service B?

Service A is typically required after one year or 10,000 miles and covers basic maintenance. Service B is required after two years or 20,000 miles and includes more in-depth inspections, such as brake fluid exchange and cabin filter replacements.

02.
Do You Use OEM / OES Parts?

Yes. We use original Mercedes-Benz or high-quality OES parts to ensure that the safety and performance standards of your vehicle are never compromised.

03.
Why Is My Mercedes Sitting Low After Being Parked?

This is a common sign of a leak in the AIRMATIC suspension system. If the vehicle does not rise after starting, or if you hear a clicking sound from the air compressor, it requires immediate attention to prevent compressor failure.

04.
Why Choose An Independent Mercedes-Benz Specialist?

We offer dealership-level diagnostic capabilities and factory-grade parts with a more personalized, transparent service experience tailored to the Colorado Springs community.

Ready for a Better
Automotive Experience?

Whether it’s scheduled routine maintenance or an unexpected breakdown, our experienced, factory-trained technicians are dedicated to providing premium service with the utmost care from start to finish.