Mon - Fri 8:30 - 5:00 | Sat - Sun Closed

579 County Line Rd Unit C Palmer Lake, CO 80133

Mercedes Sprinter Van Repair in Colorado Springs

Sprinter Van Service for Commercial Reliability

Silver 2018 Mercedes-Benz Sprinter 314 CDI panel van parked on a city street

When your Mercedes Sprinter needs repair, you need certified technicians who understand the complex BlueTEC diesel systems, advanced emissions controls, and commercial-grade engineering that power your van’s reliability. At Big Mission Automotive, we provide comprehensive Mercedes Sprinter service and repair in Colorado Springs. We combine factory-level diagnostic equipment with over 50 years of experience to keep your commercial vehicle operating at peak efficiency. Our facility uses Mercedes-specific XENTRY diagnostic software and specialized tools vital for accurate Sprinter maintenance and repair.

We understand that Sprinter vans operate in demanding commercial conditions with unique maintenance requirements far beyond those of standard vehicles, featuring complex DEF/AdBlue systems, high-pressure common-rail diesel injection, and sophisticated aftertreatment components that require specialized expertise. Because of this, we utilize manufacturer-approved procedures, including forced DPF regeneration protocols, NOx sensor calibration, and SCR system diagnostics that generic shops simply cannot perform. This technology allows us to accurately diagnose emissions faults, turbocharger issues, and transmission problems the first time, preventing costly downtime and ensuring your Sprinter returns to service quickly. This accurate approach saves fleet operators thousands of dollars by avoiding misdiagnosis and keeps your business moving.

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Silver 2018 Mercedes-Benz Sprinter 314 CDI panel van parked on a city street
mercedes transmission repair

Common Sprinter Van Issues We Diagnose and Repair

Understanding your Mercedes Sprinter’s warning signs helps prevent costly breakdowns and extended downtime. Here are the most critical issues we service at Big Mission Automotive:

DEF/AdBlue System Failures – Malfunctioning DEF pumps, heaters, or injectors trigger limp mode and start countdowns, potentially stranding your vehicle if not addressed immediately

DPF Clogging and Regeneration Issues – Short trips and city driving prevent proper regeneration cycles, causing soot buildup that reduces power and triggers emissions warnings

NOx Sensor Malfunctions – Failed upstream or downstream sensors prevent proper emissions control, causing check engine lights and limiting engine performance

Turbocharger Failures – High-mileage Sprinters often experience turbo bearing wear or actuator problems, resulting in power loss, black smoke, and potential engine damage

EGR Valve Carbon Buildup – Excessive carbon deposits cause rough idling, reduced fuel economy, and emissions system faults requiring professional cleaning or replacement

Transmission Shifting Problems – Both 5-speed and 7-speed automatics develop valve body issues, causing harsh shifts, delayed engagement, or complete failure

Oil Leaks and Consumption – Common leaks from valve covers, oil coolers, and turbo seals can lead to catastrophic engine damage if ignored

Electrical System Complexity – Modern Sprinters rely on dozens of control modules; failures cause battery drain, starting issues, and intermittent faults

Why Drivers Trust
Big Mission Automotive

A superior service experience built on expertise, integrity, and convenience.

Highly-Trained Technicians
Over 50 years combined experience
2 Year / 24k Mile In-Shop Warranty
3 Year / 36k Mile Nationwide Warranty
Loaner Vehicles
Shuttle Service

Rated 5-Stars by Hundreds of Drivers

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Tom Vorpahl
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Great service and reasonable
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Rick & Kim Hollm
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Great service & warranty, and they backup their work, provide quick service & scheduling and loaner cars during service. Always friendly, competent, honest service. You can’t ask for more.
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Art A profile picture
Art A
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I can't say enough good things about Big Mission Automotive. I wish every shop, dealer or otherwise operated like this. These guys know their stuff. They don't just rely on codes. This is old school mechanics in a very positive way. Steve is super friendly and knowledgeable. The staff themselves do great work. They give you options and explain in detail what service your vehicle needs or may need. They give you options. This is the first independent shop I know of that offers you a ride or even a loaner for the day. Just fantastic service. I feel very fortunate to have them so close to the house. They definitely have my business for my Porsche.
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jack kennedyjr
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The service is excellent. Steve, Jason and the crew of technicians know how to perform. Have used them for all my Mercedes. Thanks
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B profile picture
B
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Big Mission Automotive is amazing. I am so happy to have found them. The service was superb. I’ve got my new automotive forever shop. Thanks.
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Scott Fischer profile picture
Scott Fischer
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Great shop. Great people. Great service. If you've been looking for an honest mechanic who will shoot you straight and treat your vehicle like their own, look no further. Five stars. Will be back!
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Doug Bishop profile picture
Doug Bishop
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Always professional. Quick and easy drop off and pick up. Great to get a loaner. They communicate well the details of the diagnosis and repair.
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Lorrie Kresge profile picture
Lorrie Kresge
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So glad that I gave Big Mission Auto a chance with my 80,000 mile check on my Audi Q5. They were efficient, offered to take me back home, and also resolved the yellow engine light on my dash. Great communication all day and a fair price for their services. Don’t get out of there without sampling some custom coffee from their commercial quality machine. I’m so glad to have found a local business to care for my car.
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Kurt Coey profile picture
Kurt Coey
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New to the area and was looking for a trustworthy local shop. Found them to be honest, helpful and very accommodating. I certainly plan on continuing to take both our vehicles here for future service.
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Luke profile picture
Luke
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Everyone is friendly, professional and respectful. The time allowed for the service was good and the pricing is fair.

Ready for a Better
Automotive Experience?

Whether it’s scheduled routine maintenance or an unexpected breakdown, our experienced, factory-trained technicians are dedicated to providing premium service with the utmost care from start to finish.

Image credit: Photo by Vauxford, via Wikimedia Commons. Cropped, resized, and converted to WebP by Big Mission Automotive. Licensed under CC BY-SA 4.0.